Installation Qualification (IQ) and Operational Qualification (OQ) services are performed by our Field Service Engineers and are critical to ensuring that your instrument is properly installed, and operating according to specifications. Luminex offers standard IQ/OQ for new instruments, and Yearly OQ to confirm system reliability of any xMAP® instrument in your laboratory.
Each service includes a final protocol document which can be used to fulfill a broad range of regulatory and quality requirements.
The IQ service confirms that the instrument, operating software, and other accessories have been supplied as ordered and that the system has been installed per Luminex guidelines.
Once the system is installed, the OQ service will be conducted to demonstrate that the system is functioning according to its operational specifications.
The Yearly OQ service verifies lab environmental fitness for optimal system performance and is highly recommended to confirm system reliability on an annual basis or after a renovation event or instrument repair. Yearly OQ offers additional services which are not a part of routine PM.
When combined with routine PM, Yearly OQ can help to ensure that your system will produce precise and reliable assay results.
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All IQ/OQ and Yearly OQ services are performed solely by experienced Luminex Field Service Engineers. Please contact your Luminex representative for information on how to order this service.