Luminex customer service is committed to assisting you in obtaining optimum performance and value from your investment. Our customer service staff is available Monday-Friday in more than 15 countries worldwide, each with trained support personnel on hand to facilitate your needs.
To help you get the most from your instrument, Luminex offers a comprehensive service program to support and protect your investment with the help of trained specialists and technical support representatives. Our standard one-year warranty gets you started with the full-coverage Service Total Plan for the first year of ownership. Beyond the first-year warranty, we offer extended service solutions for comprehensive Service Total coverage of your instrument and flexible Service Advanced or Service Essential plans to fit your budget.
To download our service brochure, click here.
Within the portal, you can browse the Amnis knowledge base and download IDEAS software.
Customers may register for an account to access the knowledge base and software downloads. Click here to register.
Note, the Amnis portal will be replaced by an improved Luminex customer site soon.
|Local||+1 (206) 374-7000|
|Toll Free (USA)||1-(800) 730-7147|
(analysis support & other questions)
|Supplies and Reagents|
|SpeedBead® Kit||ImageStream®X||Amnis® Part Number 400041|
|Calibration Beads||FlowSight®||Amnis Part Number 400300|
|Sterilizer||0.4-0.7% Hypochlorite||VWR Part Number JT9416-1|
|Cleanser||Coulter Clenz®||Beckman Coulter Part Number 8546929|
|Debubbler||70% Isopropanol||Millipore Part Number 1.37040|
no Ca or Mg
|Millipore Part Number BSS-1006-B (1X)
Calbiochem Part Number 6506 (10X)
|96-well Plate||Autosampler||Corning 3790|
|Pierceable Plate Cover||Autosampler||Sigma XP-100|
Note: The use of the recommended reagents is required for proper operation of the instruments. Part numbers are provided for information only. Other sources of the same reagent may be used.
This Spectra Viewer can be used for any of our flow or imaging flow cytometers. Simply select your instrument, configuration, and fluorochomes to view the excitation and emission spectra specific to your instrument.
Luminex flow cytometers and cellular analysis instruments give you instant access to all facets of cellular phenotypes and morphology.