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LUMINEX SUPPORT

TECHNICAL SUPPORT

If you need technical support, you can contact us 24 hours a day by filling out this brief form or calling us at +800 29 39 49 59.
 
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CALL ME BACK

Need help with an existing case? Fill out this short form and one of our specialists will give you a call back.
 
 
Call Me Back

VERIGENE® SUPPORT

If you need support with your Verigene® System or tests, you can fill out this form or contact technical support by calling +800 29 39 49 59.
 
Contact Verigene Support

CUSTOMER CENTER

Log in to the Customer Center to access your account information, training, order information, and knowledge articles.
 
 
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TRAINING

Innovative options for standard and customized training courses to enhance your Luminex knowledge and optimize your experience.
 
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FLEX USAGE SUPPORT

Upload your Flex usage data using the Flex Usage Support feature. Click here to login to your account, or you can create a new account.
 
Upload Flex Usage Data


FIELD SERVICE

The Luminex Field Service Programs are designed to fit the specific needs of your laboratory.
 
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INSTRUMENT SUPPORT

Watch how-to videos for help with installation, maintenance, troubleshooting, and general routines for your instruments.
 
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