The Faces of Luminex: Jen Dillman, Product Development

April 11th, 2019 / Molly Frazier

There are a lot of steps between having the idea for a new product and actually making the product for commercial release. Here at Luminex, we count on people like Jen Dillman, Senior Manager of Product Development, to help get new products across the finish line. She joined our Wisconsin-based team in 2009 and earned her bachelor’s degree in science and law degree from the University of Wisconsin – Madison.

The Faces of Luminex: Jen Dillman, Product Development

Q: What are your responsibilities at Luminex?

A: Until last October, I was in traditional product development. Now I’ve made the transition to the design transfer group, which works to take product designs from R&D and make them manufacturable. We make sure that designs are robust and reproducible, and we also design QC testing processes to ensure that products meet all of our specs.

Q: What did you do before this job?

A: I worked at a place called WiCell that made human embryonic stem cells.

Q: What drew you to Luminex?

A: When I joined, I became part of a small department where everyone had been together for a long time. It was like a friendly little family.

Q: If you weren’t working in product development at Luminex, where would you be?

A: I actually graduated from law school in 2015 with the goal of becoming a lawyer. I was working at Luminex and completed my law degree through a part-time program in the evenings. But by the time I graduated from law school, my career had really taken off here. I had gotten to the point where starting over in law would have been a huge step backward. The education was still helpful, though. I took several writing courses and have found that a lot of the contract-oriented language we focused on is similar to what we use in protocols — where to leave ambiguity or not. And everyone loves that I’m now a notary!

Q: If you could solve any clinical or genetic challenge, what would it be?

A: I would choose norovirus. It may not be the condition with the broadest impact, but when my 4-year-old has it, it feels like the worst thing in the world.

Q: What is something about you that no one at Luminex knows?

A: Twins run in my family. My twin boys are the sixth set of twins in four generations. That’s too many twins!

Q: What is your favorite thing to do in Madison on the weekend?

A: Going to the farmers’ market on Saturday mornings for Farmer John’s cheese curds. He makes them the night before, so they’re really fresh. They’re squeaky and soaked in whey.

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