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Extensive Repair Service

Overview Details Cost

The Extensive Repair Service offers the most in-depth and thorough service to ensure the optimal performance of the Luminex 100 or 200 instruments. This service is above and beyond nominal evaluation.


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SERVICES PERFORMED

  • Check unit over and verify that it passes all Field Service functions and specifications
  • Optimize alignment of lasers (if necessary)
  • Remove external light, scratches and marks
  • Professional or factory packaging of instrument for shipping
  • Clean cuvette and sample injection needle of optical platform
  • Replace broken or leaking fittings
  • Upgrade firmware (if required)
  • Replace worn/discolored fluidics lines

FUNCTIONS VERIFIED

  • Wash
  • Prime
  • Backflush
  • Calibration
  • Drain
  • Sanitize
  • Syringe Operations
  • Self Test

SPECIFICATIONS VERIFIED

  • Temperatures
  • Pressures
  • Flow Rate
  • High Voltage
  • Offsets
  • CV’s
  • Means
  • Controls (if applicable)
  • Laser Power

 TOTAL PACKAGE = $900.00 USD

 (Excludes shipping & handling or additional parts or services)

Luminex 100/200: Due to the sensitivity of the unit, please return unit in original box and crate.  If the unit is not returned in original crate and box, an additional charge for the crate and/or box will automatically be added to the bill.  Note: Please decontaminate the unit per the instructions in the users’ manual, and include a copy of the completed documentation with the instrument.  If the completed documentation is not included with the instrument, it will be considered “Contaminated” and an additional fee will automatically be added to the bill.  “Decontamination”, done either by the customer or the LCRF, is required prior to the unit being evaluated.

CONTACT INFORMATION: To send in instruments or parts for service call (512) 381-4397 / Toll Free (877) 785-BEAD (2323) or email support@luminexcorp.com.

Please provide the serial# of the part or instrument when calling in to request an RMA# for service.

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