Contact Information
Order Management
Phone: 512-336-3550
Toll Free: 1-866-401-5450
Fax: +1 512-219-0544
Email: orders@luminexcorp.com
Resources
Reagent Shipping Policy
Quality Assurance
Terms and Conditions of Sales
Ordering Information
There are four easy options for placing an order with Luminex:
- Email: orders@luminexcorp.com (please include the information listed below)
- Online purchase order form
- Online credit card form
- Fax: +1 512-219-0544
Email Orders
For faster service, please include the following information with orders submitted to orders@luminexcorp.com:
- Company Name
- Name, Phone Number, and Email Address of Purchasing Agent
- Name and Phone Number of the End User
- Valid Purchase Order Number
- Complete Billing and Shipping Addresses
- Product Number, Description, Pricing and Quantity
- Net 30 Payment Terms
- FOB Shipping Point
Prior to placing an order, please read the Terms and Conditions of Sale Policy, our Quality Assurance Policy, and the Reagent Shipping Policy.
Our standard payment terms are NET 30 and our freight terms are FOB Shipping Point. All payments must be made in U.S. Dollars only. All orders are subject to final acceptance by Luminex at the prices in effect at the time of shipment and are based on Luminex Corporation’s sales terms and conditions.
For accuracy and confirmation purposes, we do not accept orders over the phone.
